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Should the Rider wish to amend or cancel his/her booking for any reason including death, accident, illness, or any other personal reasons including non-payment of the balance payment, MOTORCYCLE EXPEDITIONS ADVENTURE TOUR Pvt Ltd is liable to recover cancellation charges from the Rider. All cancellations and amendments are to be communicated in writing.
Cancellation charges will be levied as follows, when your cancellation is received:
Days prior to the trip departure date | — fees charged |
More than 60 days prior to the trip departure date | — 10% of the total price plus US$250 processing fee will be collected |
31-60 days prior to the trip departure date | — 25% of the total price plus US$250 processing fee will be collected |
16-30 days prior to the trip departure date | — 50% of the total price plus US$250 processing fee will be collected |
0-15 days prior to the trip departure date | — 100% of the total price will be collected |
If you are delayed or think you might be late, contact details will be available and everything possible will be done to make alternative arrangements in order to meet you further down the road. Extra fees may be incurred at the Riders’ cost.
There will be NO refund for NO SHOWS.
Any amendment in the original booking has to be given to us in writing. All changes will be processed only after the receipt of the same by the Company. However, if any of the amendment requests results in cancellation of one or more services, then the Company is liable to recover cancellation charges as indicated in the above-mentioned table.
The above-mentioned cancellation charges are applicable only against the main Tour and optional tours published by the Company. If the Client has booked any other services such as air / train tickets or any third party product, then the Company is liable to recover cancellation charges as per cancellation terms of respective airline / railways or the cancellation terms of respective third party. The Company is also liable to recover its service charges against booking and cancelling such services for the Client.
Should the Company have to cancel a trip due to circumstances beyond our control, such as political dangers (war), natural disasters (floods, earthquakes etc), global pandemics (corona), the processing fee of US$250 will be collected.
The Riders’ full payment can also be taken over by another Rider, introduced by the original Rider if he/she is qualified to take said tour and this needs to be communicated more than 60 days in advance.
Please ensure that your travel insurance covers cancellations.
The refund shall be processed within 15-20 working days from the date of the cancellation request. Refund will be made online/offline (Netbanking/Cheque/DD/) as per client preference.
Please note transfer fee(payment gateway charges/bank charges etc) charged at the time of booking will not be refundable.
India
Motorcycle Expeditions
V.P.O Old Manali
Old Manali, near Club House
Distt Kullu (H.P.) - 175131
India
info@motorcycleexpeditions.com
Germany
Mo Ex Motorcycle Expeditions GmbH
Siegurd-Rascher Str 10
64625 Bensheim
Deutschland